Everyday banking products such as cards and accounts, as well as investment products, will be terminated with a notice period that runs until November 8. Therefore, you should switch banks before November 8, 2024, but we recommend starting this process as soon as possible. We are gradually winding down our retail banking operations, and after the transfer, Danske Bank will become a pure business bank that only offers services and products to corporate customers.
Termination of customer relationship
The sale of the personal market to Nordea does not include all parts of the customer portfolio. On this page, you will find answers to any questions you might have regarding the termination of your customer relationship with us.
In the summer of 2023, Danske Bank announced that the bank would withdraw from the Norwegian retail market, and that Nordea would take over the retail operations in Norway.
The sale of the retail market to Nordea does not include all parts of the customer portfolio, and some customer relationships at Danske Bank are not included in the sale. The customers excluded from the purchase agreement are a result of negotiations between the parties, and are not something we are able to detail. Customer relationships that are not covered by the sale will therefore be terminated in a different way than by transfer to Nordea.
If you have any questions you can reach us by phone at 987 01 011.
Step by step - how to switch banks
1
- Choose a new bank - evaluate different options and select the one that best meets your needs.
- Establish yourself as a customer either through the new bank's website or by contacting them.
2
- Set up BankID in your new bank before you close all your accounts at Danske Bank.
- Update your payment details with your employer, and for any fixed payments, such as electricity and internet.
3
- Once you have opened a new account in a new bank, it is important to close your accounts at Danske Bank so that you can transfer not only the remaining balance but also the accrued interest. This can easily be done by filling out a bank switch form at the new bank.
The transfer will then also include AvtaleGiro and other fixed payments.
4
- If you have loans or credits that need to be transferred, this means that you must submit an application for this to your new bank. In this context, your new bank will request an overview of your financial situation as the basis for the application.
- The new bank will be able to provide you with the necessary guidance on how to proceed to transfer your products and solutions to the new bank.